Danielle Lorenz wrote a journal in response to Be Cool to the Pizza Delivery Dude by Sarah Adams. The assertion of this essay was that you should treat people like the pizza guy with respect and then you can treat everyone you encounter with respect. I strongly agree with Danielle Lorenz and Sarah Adams. If you are able to move past your first judgments of a person and show them kindness, then you will be a much kinder person in general.
I work at Chick-fil-a, and I can't tell you how many people come in and are rude to me for no reason. Here I am working a 6-hour shift after going to school for six hours and I still find a way to treat them with kindness; so tell me why they can't treat me in a similar manner. I deal with a variety of customer's who all treat me as one of the lowest of the low. There's the customers that answer "Yes" to the question of "Will this be for here or to-go?" and then get angry when I ask them the question again. There's also the customers that expect me to be a psychic and know if they would like the entree or the meal. Or the customers that complain that they didn't get a receipt when they paid with cash. My personal favorite is when they tell me they want "The Chick-fil-a meal" or "that sauce". I mean we have 7 different "Chick-fil-a meals" and 6 different "that sauces". When I ask which one they want to clarify their order, they often stare at me as if my blonde hair color has damaged my brain.
By forcing myself to treat these rude customers kindly, I am generally nicer to people outside of work. Now if the I'm-so-better-than-the-fast-food-worker customers would treat workers like me nicer, than they would be generally kinder people, too. I'm not lower just because I work at Chick-fil-a, in fact I will most likely grow up to be more successful than many of the customers. Chick-fil-a is simply a source of income to save up for my education that will allow me to be more successful than those imbeciles. It's time that we all begin being nicer to people we look down on so that we can become more pleasant beings.
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